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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Creech

April 23, 2025

5  out of  5
rating by Dennis Creech
"As a long time State Farm customer (35 years) I’m extremely happy to be working with Vic and his office. Every question I’ve had or adjustment I’ve needed was done quickly and accurately. Nancy in his office is always cheerful and efficient when I carry my payments in. Vic and his crew are a big part of my reasoning for staying with State Farm all these years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Matthew Purcell

February 12, 2025

5  out of  5
rating by Matthew Purcell
"Had a great experience today with this office! Everyone was so professional and explained my policy in a way that I could understand. Saved me $100 per month!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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gerardo garcia

October 9, 2024

5  out of  5
rating by gerardo garcia
"Fast and thorough, no hassle whatsoever, explained all my options and got a plan that suited me and my budget. Nancy was a great help n very patient! 👍🏻"
We responded:
"Thank you, Gerardo, for allowing my team to service your life insurance policy."
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Ubaldo

September 24, 2024

5  out of  5
rating by Ubaldo
"Vic and his team are great to work with, he has been able to help us and many others with his expertise, care and understanding. Thank you Vic."
We responded:
"Thank you Ubaldo."
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Michael Daywalt

June 19, 2024

5  out of  5
rating by Michael Daywalt
"Mark has gone above and beyond talking care of all our needs. Pleasure to deal with."
We responded:
"Thank you, Michael, for insuring your car and protecting your personal property with Renters Insurance."
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Jim

June 14, 2024

5  out of  5
rating by Jim
"I worked with Vic's agent Mark Panozzo to replace our Travelers coverage for both home and auto. Mark was extremely careful to rate the property and the cars accurately. He took a good bit of time on a Friday night, well after normal business hours, collecting our information. I came in the next morning with documentation and we were able to bind coverage. We actually short cancelled our previous carrier because SF was much more competitive. Nice job Mark!!!"
We responded:
"Thank you, Jim, for your auto and home insurance business. I know you are very careful about having the proper coverage."
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Ivon Guzman

March 9, 2024

5  out of  5
rating by Ivon Guzman
"Vic is an amazing agent. He is willing to always help educate students on the importance of having insurance and discuss the opportunities available at State Farm. Over the years he has been an amazing volunteer and partner for the Economic Awareness Council, a non-profit that focuses on enforcing financial capability."
We responded:
"Thank you Ivon. It is privilege to partner with the Economic Awareness Council."
Profile photo of Mr. M. Leathers Mr. M. Leathers

Mr. M. Leathers Mr. M. Leathers

February 6, 2024

5  out of  5
rating by Mr. M. Leathers Mr. M. Leathers
"Vic is my personal Jake for over 30 years. Thanks for all the years of service."
We responded:
"Thank you for being a loyal State Farm policyholder for your home and autos."
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Rosie Martinez

January 30, 2024

5  out of  5
rating by Rosie Martinez
"My family has been insured with Vic Portillo’s office for decades! The office staff is very knowledgeable and friendly."
We responded:
"Thank you!"
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Majestic Mirror Booth LLC

January 26, 2024

1  out of  5
rating by Majestic Mirror Booth LLC
"Vic Portillo is by far one of the worsest insurance agents! 😳 I guess someone was trying to help him out by referring him to me as I was given a reference to another gentleman. However the man damn near harrassed me into insurance calling every other day with sob stories about his wife and things. When my son slid off the road in Dec 2022 I asked Vic to take him off my insurance. Again, Vic did what he wanted instead of listening to me and now my insurance has went from $155 to $800 dollars. So now I'm left having to look for new insurance and have make another down-payment at another company because Vic failed to do his job properly! Insurance is too important for agent to make these continous mistakes. I believe they should pay for my down payment because Vic made all those mistakes. And he should stop doing insurance! I have been told by many to stay away from #StateFarm and now I see! Then he had the nerve to get mad at me and hang up on me after hollering at me wildly because you been making mistakes from the beginning is wild Vic!"
We responded:
"I am sorry this did not work out for you. State Farm requires all licensed drivers in the house to be covered on the policy. Many other companies are requiring youthful operators to be insured."
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Angie Lopez

March 28, 2023

5  out of  5
rating by Angie Lopez
"Great service! Highly recommend!"
We responded:
"Thank you my team is always ready to support!"
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soldier person

February 27, 2023

1  out of  5
rating by soldier person
"Gave this agency 30 years or more business. When we would file claims, vic would decline them all the time. The last straw was when they raised our car insurance payment by $1,000. We have Allstate now. Way better company. Our claim was not denied. Good Riddance Vic Portillo."